Refund policy

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please send an email to info@muthamystic.com if an item is broken upon delivery.


Refunds
As the products are carefully handcrafted and customized to meet your specific needs, I regret to inform you that I am unable to offer refunds. I take great pride in the quality and craftsmanship of my items, and I strive to ensure your utmost satisfaction with your purchase. If you have any questions or concerns about your order, please reach out to info@muthamystic.com and we will be more than happy to assist you. Your support and understanding are greatly appreciated.